Support Centre · Guided tour
Foyer for realtors
Fourteen short steps, from signing in to sending the landlord the package. Each one walks through a screen with a picture of it, and ends with what your client sees on their side. About an hour in all; each step stands on its own.
14 steps · about 77 minutes in all
- 4 min
1. Welcome to Foyer
What Foyer does, who it is for, and how to find your way around.
- 10 min
2. Setting up your account
Settings, one section at a time: profile, branding, your link, notifications and texts, scheduled emails, required fields, printing, retention, security, the access log, team permissions, cloud.
- 3 min
3. Your dashboard
What needs you today, and how the files are moving.
- 6 min
4. Bringing a client in
Three ways to add a client, the invitations list, statuses and pins.
- 4 min
5. The client page
The header cards and the nine tabs where all the work happens.
- 9 min
6. Documents: the checklist and your review
Sections, statuses, the controls on each row, asking again, uploading for them, and the templates.
- 6 min
7. The rental application
What the renter fills in, how you can fill it for them, and the PDF.
- 4 min
8. The letter to the landlord
Seven questions, a photo, and a one-page letter that goes with the offer.
- 7 min
9. Showing days and the places they saw
Three ways to give the renter the day’s route, and the board where they keep each place.
- 6 min
10. Sending the package to the leasing agent
Five packages, one link each, and the record of who opened what.
- 6 min
11. Messages, reminders and notes
The direct line to your client, your follow-ups, and what only your team sees.
- 4 min
12. Your team
Seats, invitations, who sees which client, and co-brokers.
- 5 min
13. Your clients’ information
The access log, the Foyer support switch, retention, and what to tell a renter who asks.
- 3 min
14. Billing, plans and help
The trial, changing plan, invoices, and where to turn.
Foyer for renters
Ten short steps on your portal, screen by screen: documents, the application, the letter, your showing days, the places you have seen, messages, the people applying with you, what the landlord receives, and your privacy. About forty minutes in all; each step stands on its own.
10 steps · about 40 minutes in all
- 3 min
1. Welcome to your portal
What Foyer is for, how you got here, and what keeps your file private.
- 6 min
2. Documents: your checklist
The sections, the four statuses, uploading, scanning, and what to do when something comes back.
- 5 min
3. The rental application
The form in sections, what is required, saving, and submitting.
- 4 min
4. The Sweetheart Letter
A photo and seven questions, typed or spoken, so the landlord sees people and not just a file.
- 3 min
5. Your showing days
The day your agent planned, stop by stop, in Waze or Google Maps.
- 4 min
6. The places you have seen
Photos and a note for each place, so they do not blur together after a few visits.
- 3 min
7. Messages
One thread with your agent, with a mark for urgent, a link to a document, and a send time.
- 4 min
8. People on this application
Inviting a partner, roommate or guarantor, and what you let them do for you.
- 3 min
9. What the landlord receives
The package your agent sends with an offer, how long it lives, and how you know who opened it.
- 5 min
10. Your account, your privacy and the review
Texts to your phone, who has opened your file, how long it is kept, deleting your account, and the review at the end.
Still stuck? Write to support@getfoyernow.com
